03 great benefits from customer gratitude event
C ustomer gratitude event is one of the important events to support your business marketing strategy. To reach and increase interaction with customers, brands always plan in detail and effectively to organize a successful gratitude event. Through this event, what valuable thing s will the brand return in ? And what drives them to focus on the event? Please refer to the following information event decoration company in Vietnam Bliss! 03 big meanings from customer gratitude event 1. Customer loyalty and commitment According to Harvard Business Review, it will cost businesses 5 to 25 times more costly to create new customers and will save more money if retaining existing customers. Furthermore, if you can increase your customer retention rate by just 5%, profits can increase from 25% to 95%. Those statistics make businesses focus more on organizing customer gratitude events! Clients will likely recommend brands to others, write positive reviews, buy again, and pay even more f...